REFUND AND RETURN POLICY

Refund and Returns Policy

Effective Date: October 12, 2024

At M F Textile, we strive to ensure your satisfaction with every purchase of our premium-quality, handmade Indian women’s clothing, blending ethnic elegance and modern styles. Our Refund and Returns Policy outlines the process for returning products and requesting refunds. By purchasing from https://mfclothings.shop, you agree to the terms outlined below.

M F Textile is located at Gali No. 23 L, Ahmad Nagar, Meerut, Uttar Pradesh, India, PIN Code - 250002, and is operated by Musharraf Ansari.

1. Eligibility for Returns

We accept returns under the following conditions:

• Timeframe: Returns must be initiated within 7 days of receiving your order.

• Condition: Products must be unused, unworn, unwashed, and in their original condition, with all tags and packaging intact.

• Exclusions: Custom-made, personalized, or altered items are non-returnable unless defective or incorrectly shipped.

• Proof of Purchase: A valid order number or receipt is required to process your return.

2. Return Process

To initiate a return, please follow these steps:

1. Contact Us: Reach out to us within 7 days of delivery at heyiamfaiizz@gmail.com or +91 9906740337 with your order number and reason for return.

2. Approval: We will review your request and provide return authorization along with shipping instructions, if applicable.

3. Ship the Product: Pack the item securely in its original packaging and ship it to:M F TextileBuilding No./Flat No.: Gali No. 23 LRoad/Street: Ahmad NagarCity: Meerut, Uttar Pradesh, IndiaPIN Code: 250002

• Return shipping costs are your responsibility unless the return is due to a defect or an error on our part (e.g., wrong item shipped).

4. Inspection: Once we receive and inspect the returned item, we will notify you of the approval or rejection of your return.

3. Refund Process

• Eligibility: Refunds will be issued for approved returns that meet the conditions outlined in Section 1.

• Amount: We will refund the product price paid, excluding original shipping charges. If the return is due to a defect or our error, return shipping costs may also be reimbursed.

• Timeline: Refunds will be processed within 10 business days of receiving and approving the returned item.

• Method: Refunds will be credited to your original payment method (e.g., credit/debit card, online payment). Please allow additional time for your bank or payment provider to process the transaction.

• Notification: You will be notified via email once your refund has been processed.

4. Defective or Incorrect Items

• Defective Products: If you receive a damaged, faulty, or defective item, please contact us within 7 days of delivery with photos of the defect. We will arrange a replacement or refund, including return shipping costs, at our discretion.

• Incorrect Items: If you receive an item different from what you ordered, notify us within 7 days with your order details. We will provide a replacement or refund, and cover return shipping costs.

5. Non-Returnable Items

The following items are not eligible for return or refund unless defective or incorrectly shipped:

• Custom-made or personalized clothing.

• Items marked as “final sale” or on special discount.

• Products damaged due to misuse, improper care, or wear and tear.

6. Cancellations

• Before Shipment: You may cancel your order before it is dispatched by contacting us at heyiamfaiizz@gmail.com or +91 9906740337. A full refund will be issued to your original payment method.

• After Shipment: Once an order is dispatched, it cannot be canceled and will be subject to our standard return process.

7. Shipping Costs

• Customer-Initiated Returns: You are responsible for return shipping costs unless the return is due to a defect or our error.

• Our Error: If the return is due to a defective product or incorrect shipment, M F Textile will cover reasonable return shipping expenses.

8. Contact Us

If you have any questions or need assistance with a return or refund, please reach out to us:

M F TextileBuilding No./Flat No.: Gali No. 23 LRoad/Street: Ahmad NagarCity: Meerut, Uttar Pradesh, IndiaPIN Code: 250002Email: heyiamfaiizz@gmail.comPhone: +91 9906740337

We are committed to ensuring your experience with our premium handmade Indian women’s clothing is delightful and hassle-free. Thank you for choosing M F Textile!